We have a 30-day return policy- you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn and unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

Customer is responsible for shipping charges to return products. We suggest a shipping method with tracking to ensure your product makes it back to us. We are not responsible for lost packages. 

To start a return, you can contact us at support@freakinlife.com. If your return is accepted, we'll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us with any return questions at support@freakinlife.com.

Damages/ Flawed Products

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can resolve the issue.

Exceptions/ Non-Returnable Items

Certain types of items cannot be returned, like custom products (special orders or personalized items). Unfortunately, we cannot accept returns on sale items.

Exchanges

The quickest way to ensure you get what you want is to return the item you have and once the return is approved, make a separate purchase for the new item.

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method. Please remember is can take some time for your bank or credit card company to process and post the refund, too.